Privacy Policy
Last updated: 1 May 2025
1. Introduction
Tooldee (“we”, “our”, or “us”) is operated by Promota, a digital marketing agency registered and based in Bareilly, Uttar Pradesh, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (tooldee.app) and our SaaS products (FocusDesk, Reviewly, ChasePay).
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services immediately.
2. Information We Collect
2.1 Information You Provide
- Name and email address when you register or contact us
- Phone number (optional, for support purposes)
- Business name and GST details (for billing)
- Payment information (processed securely by Razorpay — we do not store card details)
- Messages and communications you send us
2.2 Information Collected Automatically
- IP address, browser type, and operating system
- Pages visited, time spent, and navigation patterns
- Cookies and similar tracking technologies
- Device identifiers and usage data
2.3 Data from Product Usage
When using our products (FocusDesk, Reviewly, ChasePay), we may collect data you input, such as tasks, projects, invoice details, and customer review information. This data is used exclusively to provide you the service and is never sold or shared with third parties for marketing purposes.
3. How We Use Your Information
- To provide, operate, and maintain our services
- To process transactions and send billing notifications
- To respond to your comments, questions, and support requests
- To send product updates, newsletters (only if you opt in)
- To detect, investigate, and prevent fraudulent or illegal activity
- To improve our products based on usage patterns
- To comply with legal obligations under Indian law
4. Data Storage and Security
All data is stored on secure servers. We implement AES-256 encryption for data at rest and TLS 1.2+ for data in transit. We conduct regular security audits and follow industry best practices to protect your information.
While we take strong precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your data.
Your data is stored on servers in India. We do not transfer your personal data outside India without your explicit consent, except where required by law.
5. Sharing of Information
We do not sell, trade, or rent your personal data. We may share data with:
- Razorpay — for payment processing (subject to Razorpay's privacy policy)
- Analytics providers — anonymised data only, for improving our services
- Legal authorities — when required by law or court order
6. Cookies
We use cookies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our services. We use:
- Essential cookies — required for the service to function
- Analytics cookies — to understand how visitors use our site
- Preference cookies — to remember your settings (e.g., dark mode)
7. Your Rights
Under Indian data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant authority
To exercise these rights, contact us at hello@tooldee.app
8. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: